EPISODE 03
Hussein Dajani
General Manager - Digital and CX Transformation -Africa, Middle East, India, Turkey, and Oceana
Nissan Motor Corp
Fostering Digital Banking Culture By Rethinking The Banking Business Model with CX emerging strategies.
Today, organizations need to be on their toes to create a mesmerizing customer experience. In digitization, banks cannot afford to lack the latest technologies. Covid-19 has not only accelerated the digital agenda of banks it has also turbo-charged the shift of customers to online services and products. This switch will be permanent for many, and as a result, banks are being forced to rethink their digital transformation journeys to capture new growth and unlock more excellent value for their customers.
Banking Transformation Summit is thoughtfully curated for robust networking and meaningful conversations, featuring engaging discussions, interactive panels, and insightful keynotes. It will help you network with the banking community to connect, collaborate and address the banking industry’s most pressing events and transformations with a level of knowledgeable insights you won’t find elsewhere.
Egyptian Banks Taking a Holistic Approach towards Innovation and Sustainability
Egypt’s new normal is here: Adjusting the banking experienceto the Post-Covid reality
#BankinginEgypt: Digitization and Technological Transformation
Drivers of digital transformation in a successful banking
Metaverse: flaunted excessively or the upcoming internet revolution?
Cybersecurity in Digital Banking: Threats, Challenges and Solution
Mohamed Elhusseiny Nasr
IT Infrastructure Supervisor
National Bank of Egypt
Emad Shawky
Head of Innovation and Digital Factory
Banque Misr
Hisham Mohamed
Egypt Chief Information Security Officer
Emirates NBD Egypt
Nagham Kandil
Head of Retail Banking Division
Qatar National Bank Al Ahli.
Haitham Zaki
Head of Digital Banking & Financial Inclusion
Banque du Caire
Noha Shaker
Secretary General
The Egyptian Fintech Association
Social distancing
Maintain social distancing while meeting people. Ensure that you are not crowding the exhibiting
Personal hygiene
You’ll need to wear a protective face mask at the event and hand sanitiser will be made easily accessible
Event hygiene
All information points and registration will be completely contactless. The venue will be disinfected regularly.
Staff hygiene
All our staff will be trained to follow all the health & safety guidelines and rules for the venue.
LEAD CX PARTNER
TITLE SPONSOR
STRATEGIC CX PARTNER
ASSOCIATE SPONSOR
STRATEGIC CLOUD CX PARTNER
NETWORKING SPONSOR
MEDIA PARTNER
Well Organised and the event had people across all verticals, The team did a wonderful job of coordinating efforts end to end with my Team.
Account Manager, Freshworks
Intimate, Eective and to the Point, Keep up the Great Work.
Business Development Director MEA, ZOHO
Excellent Summit focussed on CX Transformation
VP CX, SBM Bank Kenya
Excellent opportunity to engage with like minded, passionate CX professionals to encourage inspire and learn from one another
Head Customer Proposition, Barclays Bank Kenya
Fantastic Event!!!! Certainly lives up to expectations and fills the day with creative ideas and plans. A Great brainstorming session
CX Manager, HSBC Egypt
Great Experience of going through CX Journey with thought leaders
CX Head, Electrolux
Excellent Event, Continue doing similar events
Head of Customer Experience, Credit Agricole
Great chance and platform to get CX Ideas from various sectors
Head of CX, Jumia
The Summit was an enriching experience, It gave us a platform to appreciate other industries and learn best CX Practices, I would definitely attend another session
Retail Experience Strategy Manger, Safaricom